"visit to urgent care unit"

About: St Mary's Hospital (London)

Today I called 111 for advice- I was concerned that I may have celulitis following an insect bite. Was advised to attend St Mary's urgent care unit. On arrival staff were aware of me. I saw the nurse within 5 mins who reassured me and then saw the doctor within 40 mins. All staff were friendly and kind The doctor was polite & kind- introducing himself & not making me feel I was being rushed. Was given antibiotics and advice. I was really impressed and although in the scheme of things my health issue was minor , it is great to receive good care . Thank you

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Response from St Mary's Hospital

Thank you for taking the time to share your kind appreciation for the care provided at the UCC at St Mary's. Your comments have ben passed on.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful