"Not pleased with waiting times at Heartlands"

About: Heartlands Hospital / General surgery

(as the patient),

I have a large incisional hernia, when I say large I mean large I look pregnant but it's all at one side of my stomach making me look very lopsided. I went to my GP in Feb 2014 who referred me to Heartlands I saw a consultant in April and was sent for a scan and blood tests in May. The consultant wanted to see me again in clinic but it took untill September to get an appointment. That appointment was cancelled another one was given for October. That appointment has now been cancelled and an appointment given for November. I am very disappointed stressed and worried that I will never get this operation sorted

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Floss27

Thank you for taking the time to post your concerns on Patient Opinion. Could you please contact Patient Services Team who will look into your case and try and get you a sooner appointment? The contact number is 012 1 424 0808.

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful