"Poor experience of urology Southern General Glasgow"

About: Southern General Hospital / Urology

(as a relative),

Can only say, I found the staff doctors consultants and students who dealt with me in ward 10 in September 2012 were completely uncaring. I found their actions twisted and devious.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear 6662012angel,

I am sorry to hear that your experience two years ago on ward 10 was so poor. We would encourage all of our patients to give us feedback at the time of their care so that any issues can be addressed, and hopefully resolved, at that time. I’m sorry if you felt unable to progress the concerns you had at that time, however if you would like to follow this up now then please contact me directly on lorna.gray@ggc.scot.nhs.uk

Best Wishes,


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