"nhs mental health care "

About: Inpatient mental health care

(as a service user),

Rowan ward and Bracken House don't seem to care about mentally ill patients. In my experience all they are is patronising and make me want to kill myself. As far as I am concerned all they want is the right kind of mentally ill patient who suck up to them and says only what thay want to hear. It feels like they have done me harm.

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Response from Karen Howard-Grenville, PALS, Somerset Partnership NHS Foundation Trust

Dear Commenter

Thank you for taking the time to share your recent experience on this website.

I was very sorry to read that you have not found the services helpful, and I would be happy to look into this for you, but to be able to do so, you will need to provide further information and your contact details.

May I suggest that you email the Patient Advice and Liaison Service, PALS, or call us on 01278 432022, when someone will be happy to talk to you.

Our email address is: pals@sompar.nhs.uk

With kind regards



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