"Still waiting!"

About: Eastbourne District General Hospital

My daughter was referred for an ophthalmology outpatient appointment in June. It's now the middle of September with no appointment in sight and despite regular calls just get told will have to continue to wait. Not impressed!

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Response from Eastbourne District General Hospital

We're sorry to hear that your daughter is encountering a delay with her Ophthalmology appointment at Eastbourne District General Hospital. We have a Patient Advice & Liaison Service (PALS) who are always happy to look into individual patient queries and concerns. PALS are an informal service who will liaise with Trust staff on behalf of the patient. You may find it helpful to contact them. They can be contacted on 01323 435886 or by email on PALSE@esht.nhs.uk.

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