"Hascombe Ward - Excellent care"

About: Royal Surrey County Hospital

My son was taken to hospital after developing secondary infection from a chicken pox. Everyone in the ward was friendly and professional from the consultant to the cleaner. They used appropriate way to speak with my 2 years old son and to make him comfortable. Nothing was too much in term of investigation to find out what was wrong with him. At some point they even sent him back home for few hours to have some breathing space away from the ward as he found the experience quite stressful. We were involved and informed every steps. Thank you for looking after my son so well.

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes Royal Surrey County Hospital

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