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Kellgren centre rheumatology

Story from nhs.uk

"Kellgren centre rheumatology"

About: Manchester Royal Infirmary

Both my wife and I are patients of a remarkable clinician. Nothing is ever too much trouble. Dept is highly efficient with caring professional staff Couldn't ask for better treatment coupled with a real genuine compassion and understanding of the whole person ie social and economic issues Everybody in the hospital is so polite and helpful . Bravo.

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 22/09/2014 at 10:54
Published on Care Opinion at 11:26

Thank you for your comments posted on the Patient Opinion website regarding your and your wife’s care in the Kellgren Centre for Rheumatology. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the staff were highly efficient and caring and that you felt that there was real genuine compassion and understanding in the way that the staff treated you both. We can assure you that we have passed on your thoughts to the Manager of the centre and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 9 years ago
Manchester Royal Infirmary

Submitted on 22/09/2014 at 11:54
Published on nhs.uk on 23/09/2014 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your and your wife’s care in the Kellgren Centre for Rheumatology. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the staff were highly efficient and caring and that you felt that there was real genuine compassion and understanding in the way that the staff treated you both. We can assure you that we have passed on your thoughts to the Manager of the centre and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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