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Cataract surgery

Story from nhs.uk

"Cataract surgery"

About: Manchester Royal Eye Hospital

Absolutely outstanding care from ward j staff nurses and medical staff yesterday when I underwent cataract surgery Very professional in every respect extrelmely thorough with notes medication every thing explained ! Obviously have fantastic quality systems in place ! My wife and I felt like we were in a five star hotel ! Nothing too Much trouble drinks and biscuits provided and a sand which after operation Everything outstanding

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 22/09/2014 at 11:10
Published on Care Opinion at 11:29

Thank you for your comments posted on the Patient Opinion website regarding your care at the Ophthalmology Department of the Manchester Royal Eye Hospital. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. I t was reassuring to hear that you felt that the treatment you received was outstanding and that communication between you and the clinicians was clear. We can assure you that we have passed on your thoughts to the manager and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Eye Hospital 9 years ago
Manchester Royal Eye Hospital

Submitted on 22/09/2014 at 12:10
Published on nhs.uk on 23/09/2014 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your care at the Ophthalmology Department of the Manchester Royal Eye Hospital. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. I t was reassuring to hear that you felt that the treatment you received was outstanding and that communication between you and the clinicians was clear. We can assure you that we have passed on your thoughts to the manager and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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