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Wonderful

Story from nhs.uk

"Wonderful"

About: Manchester Royal Infirmary

The ear nose and throat and head and neck departments have always been and continue to be fantastic. They have cared for my mum for over 12 years and the care and attention to detail we have received from all of the staff from Consultants, Speech Therapists to nurses and administration staff have always provided the most excellent care. In the event that you ever require the services of ENT and or Head and Neck Services you could never be in better hands.

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Responses

Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 22/09/2014 at 11:05
Published on Care Opinion at 11:27

Thank you for your comments posted on the Patient Opinion website regarding your mother’s care at the ENT Department of the Division of Surgery. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the care and treatment your mum received has always and continues to be fantastic and that you felt that a patient could never be in better hands than in our care. We can assure you that we have passed on your thoughts to all the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 9 years ago
Manchester Royal Infirmary

Submitted on 22/09/2014 at 12:04
Published on nhs.uk on 23/09/2014 at 04:00

Thank you for your comments posted on the NHS Choices website regarding your mother’s care at the ENT Department of the Division of Surgery. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the care and treatment your mum received has always and continues to be fantastic and that you felt that a patient could never be in better hands than in our care. We can assure you that we have passed on your thoughts to all the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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