This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

my recent stay in hospital

Posted By Name118

"my recent stay in hospital"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

After a short stay in ward 3E crosshouse hospital I would like to praise the staff on an excellent job they do..As an acute admissions ward it is very busy and demanding with a huge turnover...from the domestic staff to the porters to the auxilliarys to nurses and doctors I would like to say a massive thanks..nothing was too much bother and their kindness hasn't went unnoticed.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 18/09/2014 at 15:04
Published on Care Opinion at 15:05

picture of Eunice Goodwin

Dear Name118,

Thank you for letting us know about this via Patient Opinion. I am so glad you found your stay to be so good and that all the staff looked after you so well. It will be with delight that I pass this to the team to thank them on your behalf. I am sure it will mean a lot to them to have such positive feedback about the care they gave you. I hope you are in good health now.

Best wishes

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k