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Care Opinion

The staff were kind and caring. ...

Story from nhs.uk

"The staff were kind and caring. ..."

About: Leicester General Hospital

(as the patient),

What I liked

The staff were kind and caring. They made me feel at ease. I had an major operation and was petrified before hand but everything went so smoothly, nothing was too much effort for the staff. It was clean and comfortable.

What could be improved

The only improvement you could make is the hopsital food, it all tasted much the same.

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Responses

Response from Leicester General Hospital 10 years ago
Leicester General Hospital

Submitted on 28/11/2013 at 11:59
Published on nhs.uk on 29/11/2013 at 03:00

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Since your comment was posted, we have a new contract with Interserve who are now providing fresh and tasty Steamplicity meals for inpatients. Thank you Communications Team Leicester’s Hospitals

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