"Kindness and dignity"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

I had good information from my GP referral from yourselves for dates-times and location was good and my hearing problems have (for now) been dealt with by Specsavers hearing svcs with kindness and dignity and a very good backup service

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Boss441

Thank you for taking the time to tell us about your recent experience for a hearing assessment.

I am please that you found the Choices available from TRAQS for the appointment helpful ands that the service you received at Specsavers was very good.

Thank you again for providing us with feedback on the service we provided.

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