"Treatment made a difference straight away."

About: Newport Cottage Care Centre Telford referral and quality service (TRAQS)

(as the patient),

Surgery- good, GP understood my reluctance to take medication & advised physio was the right next step. : -)

Physio (at cottage hospital Newport)- was excellent! Great welcome, very friendly- staff remembered me from a previous visit 3 years ago! Had lots of time to ask questions & provide information. Treatment I received (initial cause of action) made a difference straight away. Plan for future seems good. : -)

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Toy298

Thank you for telling us about your recent experience of physiotherapy at Newport Cottage Hospital.

I am unable to pass on comments to the service you attended but may I suggest that you contact the Shropshire Community NHS Trust via the website


You will then be able to add your compliments and they will be passed to the relevant department.

Thank you again for taking the time to share your comments with the TRAQS team

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