"Please answer the phone"

About: Lister Hospital

I am trying to do the right thing and cancel and appointment. Please stop hanging up on me after 20mins of being on hold. Unacceptable !!

Story from NHS Choices

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Response from Lister Hospital

Our contact centre is often very busy, but you cancel your appointment online via our website (www.enherts-tr.nhs.uk) or via our generalenquiries.enh-tr@nhs.net email service (again advertised via our website). So do try one of those two routes - will save you time waiting for a call to be answered.

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