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I was happy that i got seen by ...

Story from nhs.uk

"I was happy that i got seen by ..."

About: Hull Royal Infirmary

(as the patient),

What I liked

I was happy that i got seen by a nurse ten minutes after reporting 2 reception.

What could be improved

The level of care was not satisfactory. I was asked "what would you like from us tonight". I was also told i should go 2 my G.P. I was in pain and needed some care and i was sent off home with a perscription.

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Responses

Response from Engagement Section Assistant, NHS Hull 14 years ago
NHS Hull

Submitted on 06/05/2009 at 16:29
Published on Care Opinion at 01:00

Dear User207192 Thank you for your comments on this website, but unfortunately it is difficult for us to investigate without some more information. We would therefore be very grateful if you could contact our Patient Advice & Liaison Service on 01482 335409 or by email to discuss this further. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We look forward to hearing from you and thank you for taking the time to provide us with your views on our services.
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