"Service was excellent"

About: Wishaw General Hospital / Emergency department

(as a parent/guardian),

My son managed to get a large wooden splinter lodged under his finger nail and attended the minor injuries unit at Wishaw General. He needed a local anaesthetic injected around the base of his finger and then the consultant had to try and remove the small fragments of wood using a needle. The procedure was fully explained to my son who is 11years and he remained totally calm throughout.

I service was excellent and I cannot fault it in any way - communication both with myself and my son, full explanation and what to do if he encountered any further problems.

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Response from Gillian McAuley, Chief of Nursing Services, Wishaw General Hospital, NHS Lanarkshire

picture of Gillian McAuley

Dear Sonia,

Thank you for your postive feedback,the staff in the minor injuries unit will be delighted to know that your experience was excellant. I hope your son has made a good recovery from his traumatic experience.

Best Wishes


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