"my wife was in A10 now in A9, porters ?"

My wife has received wonderful care at all times but was has been a let down is the portering staff, i do not know how your system works or even if you have the adequate amount of staff in that dept. But tonight 14/09/2014 on arriving for visiting at 5-45pm at ward A10 i was told my wife was being moved to A9 (at this point i presume you know where A9 is in relationship to A10) i did not as i am a visitor. On seeing my wife and sitting down next to her bed and getting all her belongings packed ready to go we then waited till 8-50pm when because i complained to the ward staff nurse she apologised and got two nurses two push my wife's bed through the door and across the passage to A9 if i had know this i could have taken her myself. In that period of time we were waiting we kept getting told we are waiting for a porter. I presume you will say it is Sunday and staff shortest. On talking to other visitors this seems to be the norm. I await your reply or other as i will be visiting for a week or two yet. This episode cost me extra car parking charges and not being able to meet up with my son and granddaughter.