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A&E: a good experience

Story from nhs.uk

"A&E: a good experience"

About: Hereford County Hospital

Took my wife into Accident & Emergency at 5pm on a Saturday. She was seen by a triage nurse within about 15 minutes. Staff were caring and attentive. A doctor and later a surgeon made very painstaking and thorough examinations, including x-ray, and were able to discharge her a couple of hours later. She had a bad experience as an in-patient in this hospital about 8 years ago, so I was in some trepidation this time. No need to worry! This was how a hospital visit should be.

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Responses

Response from Hereford County Hospital 9 years ago
Hereford County Hospital

Submitted on 15/09/2014 at 10:15
Published on nhs.uk on 16/09/2014 at 04:01

On behalf of the Wye Valley NHS Trust thank you for your complimentary remarks in respect of the A/E Department here at the County Hospital. We will forward your comments on to the Manager of A/E in order that they can be shared with the staff. Patient Experience Team

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