"Kept waiting an hour!"

About: Charing Cross Hospital Charing Cross Hospital London W6 8RF

Posted via nhs.uk 9 years ago

Took 3 months to get an outpatient appointment at Charing Cross for Neurology. The consultant kept me waiting over an hour, fleeting apology blaming the last patient. No eye contact and poor communication skills.

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Charing Cross Hospital

Submitted on 15/08/2014 at 16:42

Published on nhs.uk on 14/09/2014 at 10:33

Imperial College Healthcare is dissappointed to read your review and we apologise for the experience you have reported. It would be helpful to have more details so the issues can be addressed. To facilitate this please contact the PALS service pals@imperial.nhs.uk

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Kept waiting an hour!

"Kept waiting an hour!"

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