"care"

Dear Kit many thanks for commenting on your experience of our C11 ward at Royal Blackburn Hospital and apologies that I am only now responding- I was not notified of your comment by NHS Choices so have only come across it now. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again, Wendy Stobbs, Patient Experience Facilitator