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"Happy with treatment"

About: Worthing Hospital

Recently diagnosed with an ongoing eye problem I've been to the eye clinic on several occasions. It has to be said they are always very busy, and I have to say I am very impressed at how the staff cope without getting bad tempered. My treatment has been excellent on every occasion and we were kept inform of delays.

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Responses

Response from Worthing Hospital 9 years ago
Worthing Hospital
Submitted on 17/08/2014 at 14:32
Published on nhs.uk on 14/09/2014 at 10:32


We are pleased to read such positive feedback about your experience of our eye clinic. Your posting has been shared with the managers and staff working in the clinic who will be encouraged to read such positive comments. It is good to hear that the team are conducting themselves in the kind and professional manner that we expect of our staff. As you highlight clear communication when there are delays is key to minimising anxiety. We hope your treatment is progressing well and thank you for taking the time to feedback to us.

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