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Super service

Story from nhs.uk

"Super service"

About: Accrington Victoria Hospital

Couldnt be seen for over a week at my own doctors , was seen and treated within 40 minutes this should be the future of the nhs no wasting a and e doctors time for relatively minor complaints . exceptional service.

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Responses

Response from Accrington Victoria Hospital 9 years ago
Accrington Victoria Hospital

Submitted on 11/08/2014 at 11:18
Published on nhs.uk on 14/09/2014 at 10:41

Many thanks for your feedback on your experience of our Minor Injuries service at Accrington Victoria, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Many thanks once again and hope you are recovering well

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