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"From A&E to ward 15"

About: Good Hope Hospital

I was very please with the service i was given at A&E they were friendly and clear with what was happening there was some small amounts of waiting but this was expected and ensured time for people to do there jobs. I was told that my ex-rays would be rechecked and this happened and i was asked to attend again the next day for a CT scan and was then kept in for a few days in ward 15. I have been treated with respect, care and curtsey, All of the staff looked after me giving me the support that i needed, doctors discussed treatment and options, nurses ensured i was comfortable with pain relief and ensuring I was able to do all of the thing that i needed, OT and Physio staff ensures i was mobile and would be able to manage when i got home, catering staff were friendly and helpful providing good food and refreshments, The hospital is kept clean by a very hard working friendly team. Thank you.

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Responses

Response from Good Hope Hospital 9 years ago
Good Hope Hospital
Submitted on 06/08/2014 at 18:26
Published on nhs.uk on 14/09/2014 at 10:46


Dear Mr Bowden Thank you for taking the time to post to your feedback. I was really pleased to hear that you had such a positive experience here at Good Hope Hospital and I will ensure the various teams receive a copy of your feedback Many thanks again and I hope you have made a good recovery Ann Marie

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