"antenatal, birthing and postnatal"

About: Southmead Hospital

poor communication for induction, called at appropriate time and was told to ring back in 3 hours. staff then rang an hour later to say wrong info come in. then left 3 hours before procedure commenced. left for 7 hours before review and problems developing which could have been avoided if noted earlier. postnatally poor care and lack of breastfeeding support.

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Response from Southmead Hospital

Dear Anonymous, Thank you for your comments, please accept our sincere apologies that the communication for your induction was poor, and that you postally you received poor care and no support for breastfeeding. Clearly this is not what we would want any new mother to experience, and we are sorry that this was your experience. Whilst we have fed your comments back to the Maternity Unit for them to be aware of your experience, if you would like to contact us to discuss your concerns in more detail, please contact us on 0117 3233710 or email us at Complaints@nbt.nhs.uk

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