"aortic valve replacement"

About: The James Cook University Hospital

Had Aortic valve replacement done on 18th May 2014,this dept is fantastic the staff are most dedicated you would hope to meet,I was informed all the way through my treatment,from surgeon to nurse,they could not do enough for me,this is the place to be when in need I could not praise them more if I tried,thank for all your help JCUH.

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Response from The James Cook University Hospital

Good afternoon Thank you for your feedback in which you express your thanks for the care and treatment you received during your admission to The James Cook University Hospital for your heart surgery in May 2014. I shall certainly forward your kind words to the staff involved in your care and treatment and I am sure they will be equally pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk, should you wish to pursue this. With best wishes for your recovery Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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