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"Not for the elderley"

About: Royal Lancaster Infirmary

I found that I could not get anyone to answer the phone on the ward reception desk, I was totally kept in the dark about my fathers condition , he came home with the same complaint he went in with, his preventative inhaler had not been given to him during his stay , he was then returned home but to the wrong address and when he did arrive home he was on a stretcher his feet was bleeding .I could give you the same advice as this hospital -elderly put them in nursing care has they are just a statistic and their views and the families wishes are meaningless- so keep them in for 30 days and then demand that the family place them in nursing care

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Responses

Response from Royal Lancaster Infirmary 9 years ago
Royal Lancaster Infirmary
Submitted on 10/07/2014 at 16:41
Published on nhs.uk on 14/09/2014 at 11:28


We always try to work with families to reach an outcome in the best interests of the patient and will continue to carry out those discussions throughout the course of a patients’ stay with us. However if you still have concerns which you would like investigating please contact our Patient experience team on 01539 716621.

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