"holiday toothache !!!!!!!!1"

I had the unfortunate experience of toothache whilst on holiday this week , looked online and found the dental hospital , took the advice of the other reviews and turned up early (645 am) , doors opened at 730am , the first 15 ppl are seen in the morning , same in the afternoon , unlucky if ure no16 in the queue ! registration is from 9am , was pretty slow , saw the dentist about 10am , was taken for an xray then back into the waiting room , dental nurse came out , took me upstairs to the "oral surgery" room and thats where i found out myself i was getting a tooth out , perhaps a little more communication would have been better ! saw dentist who told me a student would take the tooth out , tooth got extracted very easily with no problems at all , staff very , very nice . Overall experience i would say is be prepared for a long wait , i was 5 hrs from start to finish , but as you are getting it free of charge , well worth it ! Thanxs again to everyone who dealt with me

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Response from Birmingham Dental Hospital

Thank you for your feedback which helps us to review how and when the need for an extraction is communicated to patients. This will be discussed with the clinical team and any improvements made.

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