"Appointment after 111 call."

About: Ilkeston Community Hospital

We took our 1 year old son for an appointment which had been arranged following a consultation with a 111 advisor. The process was really easy the reception staff where very helpful. The doctor that we saw was extremely approachable and very thorough and gave our son a thorough examination. The doctor put us at ease and was very good with our son who was quite distressed. Wish we could thank him personally.

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Response from Ilkeston Community Hospital

Thanks for taking the time to comment on the service you and your son received at Ilkeston Hospital Minor Injuries Unit (MIU) after seeking advice from the 111 service. It’s always pleasing to hear when our patients have a good experience when they visit us. I will make sure your kind words are passed on to the staff at the MIU and equally I would like to do the same for the 111 doctor. In order for me to do this I would like to invite you to give me a call so I can take a few more details. Please call me on 01773 525119. Lisa Hallam, Patient Support Officer, Derbyshire Community Health Services NHS Trust

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