"service at Bideford Hospital Excellent"

About: Bideford Hospital

Thank You to the staff at the Bideford hospital. I took my son Alan to the minor injury at approx 8 pm and was greeted and booked in by a member of staff. We had seen him before as my son plays football and has visited before. The member of staff was very kind and friendly. He asked a nurse to look at Alan`s foot where she assessed his injury. The treatment was discussed and made clear. A follow up plan was also put in place if we needed to review this after 24 hours. We recently moved from Barnstaple to Bideford and this has become our first stop for minor injurys. This has not been the first time we have received outstanding service at Bideford because they were also very helpful when Alan burnt his hand while working. We have never had to wait a long time and have always been assessed very quickly. Thank you to all staff for doing a wonderful job for us all.

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear Anonymous

Thank you for taking the time to post your very positive comments on the website. It was very pleasing to see you had such prompt care and treatment when you visited the MIU at Bideford. I have forwarded your feedback to the service manager for the MIU, where I know they will be warmly received and shared with the relevant staff.


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