"Very unsatisfactory - lack of co-ordination"

About: New Cross Hospital

I visited the Dermatology 24th July with a lump on my leg.A Sample was taken for biopsy was taken and the lump was cauterised and i was told i must come back in three weeks.As the appointment did not come i had to ring up to get a cancelation. I went to the appointment on 22nd Aug and was told the sample was inconclusive and the lump must be removed for biopsy.I signed a consent form and appointment came for 9th Sept. Isaw a doctor how said it would have to be taken out by a surgen and sent me on my way If cancer is involved why have i been messed about like this?

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Response from The Royal Wolverhampton NHS Trust

Thank you for posting your comments relating to your care and treatment.

To enable us to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement