"Doctor leaving my practice"

About: NHS Tayside

(as the patient),

Very Sad and disappointed about a very very good dr in leaving my practice. A fantastic dr who actually listens to the patient and doesnt make you feel like you as a patient is on a timer to tell your problems within the time limit. This doctor has helped me and my mum so much with alot of medical issues that other dr's in the practice didnt really have an answer for or to be honest seemed to cared about. I was ready to change my dr surgery until this doctor came into the practice and I felt solved a lot my medical issues. This doctor got down to the root of the cause of the problem rather than send patient away within 3min and nothing is solved.

I am very very disappointed that the doctor is leaving. I believe a lot of patients are very upset of this doctor leaving. I will be changing my dr practice to somewhere else as I dont feel other drs in fit to my satisfaction as a patient. some of the drs seem fed up when you meet them, and others simply are patronising. I only stayed with the surgery because of this doctor.

A very very disappointed and upset patient

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Response from Alison Moss, Feedback Manager, NHS Tayside

Dear ash1

Thank you for getting in touch through Patient Opinion and for sharing the positive experience that you have had with a particular doctor within your GP practice. I am unable to comment on the concerns you have highlighted regarding this doctor leaving your practice and would suggest that you discuss these with the Practice Manager. If this is not suitable, Dr Watts, Associate Medical Director for Primary Care would welcome a conversation to understand your specific concerns. Dr Watts can be contacted via feedback.tayside@nhs.net.

Kind regards.

Alison Moss

Complaints and Feedback Team Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful