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Awful experience

Story from nhs.uk

"Awful experience"

About: Sheffield Children's Hospital

I would not recommend the ear nose throat deprtment to anyone. We have seen the same doctor numerous times and always get fobbed off, wouldn't mind if its for a reason but he never tells us a reason behind it and doesnt listen when we try to contribute our feelings and thoughts about our child. Feels really helpless. Wish we could see someone who would listen. Arrogant doctors dont help anyone, just make you feel worse

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Responses

Response from Sheffield Children's Hospital 9 years ago
Sheffield Children's Hospital

Submitted on 23/10/2014 at 17:43
Published on nhs.uk on 24/10/2014 at 04:00

Thank you for taking the time to tell us about your experience at Sheffield Children’s, and apologies for the delay in responding. We are sorry to hear that you weren’t happy with your experience in the Ear, Nose and Throat department. We would like to speak with you about your concerns to make sure this does not happen again. Please contact our Patient Advice and Liaison Service on 0114 271 7594 or email Linda.towers@sch.nhs.uk.

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