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Operation Delay

Story from nhs.uk

"Operation Delay"

About: Leicester General Hospital

My dad was due for an operation today and was picked up at 5am this morning and is now on his way home (11 hours later) as the operation has been delayed for 3 weeks! Unbelievable! The staff are not bothered, thought it was supposed to be a caring profession - I think not!

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Responses

Response from Leicester General Hospital 9 years ago
Leicester General Hospital

Submitted on 09/09/2014 at 10:35
Published on nhs.uk on 10/09/2014 at 04:01

Dear reviewer, We are incredibly sorry that your father's operation was cancelled, and even more so that our staff did not offer a full explanation as to why. We try to avoid cancellations wherever possible, but sometimes unfortunately, it is unavoidable. If you would like us to look into this further to give you a better explanation as to why this happened, please send you father's details (name, DOB, address, details of operation) to communications@uhl-tr.nhs.uk - please also make reference to this NHS Choices comment in your email. Kind regards Laura Mort Communications Team Leicester's Hospitals

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