"A& E Broken leg 20/08/2014"

The above was dealt with very well, regarding a full leg temp plaster apart from when i was offered crutches, i was told if you can't use them without weight baring on the broken leg, your not going home. i was then offered a wheel chair with a porter, to get my prescription, then left there, i was in tears and so much pain, i left my prescription with the Pharmacy to be collected the following day by my elderly Mother, i then had to make my way to the main reception on my own, on crutches 1st time ever, i asked the lady if she could call a number for me, to be collected by a friend as i had no credit left on my phone, she reluctantly agreed and said what's the number? i had to fumble about whilst trying to keep my broken leg safe and up right whilst looking for the number required, it was to much trouble for her, i also said can you pass the phone please once it's ringing, as i couldn't get to the other side of the desk, thank the lord that my friend answered the phone and came and collected me, so from A&E on wards no help at all.