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Not able to get in touch with anyone/missing information

Posted By honeywillow

"Not able to get in touch with anyone/missing information"

About: Tameside General Hospital / Trauma and orthopaedics

(as the patient),

after receiving a letter of what my MRI scan results were I noticed that something was missing in the report. I tried to contact the secretary over two days and only ever got a message saying to leave details as she was not available to take my call. I left a message but no call back so I rang the next day and got the same message. I looked up other telephone numbers and called two of them only to receive the same message on each. No one was able to take my call.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 11/09/2014 at 15:36
Published on Care Opinion at 22:01

Many thanks for posting your comments. Please can I ask that you contact the PALS and complaints department in order for us to address your concerns?

Telephone:0161 922 4466

Palsandcomplaints@tgh.uk

Many thanks

John Goodenough

Director of Nursing

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