After being called in last minute for a cancelation to have my gallbladder removed. I got to the admissions lounge in plenty of time, nil by mouth, waited all day to be told there are no beds for me and my operation has been cancelled. I was warned first thing my the nurse that I'm low on the list and cancelling operations is a regular occurrence. She assured me I would be told sooner than later. I proceeded to see the surgeon, who told me they have a bed for me, signed the consent form and proceeded to wait. At 3pm I was called in to speak to the department manager who then told me they don't have a "male" bed for me. My op was cancelled and I was give a £3.20 meal voucher for a restuarant that was pretty much bare by that time. I'm now left, still in agony, with no work or income for 2 weeks and no set date. I don't see how a hospital can mess people around like that, especially when I was called in for a cancellation. I was also double booked for my operation onthe following Thursday. An admin error apparently. I'm in the process of trying to get another date. It's like drawing blood from a stone.
"Cancelled operation"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
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