"Thank you for your outstanding care"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns

(as the patient),

I just want to thank the staff of Ward 48 and 49 at the Glasgow Royal infirmary for the outstanding care I received during my admission to the plastic surgery unit for surgery on my Jaw.

I just would like to thank the staff of both wards for the care I received especially when I was feeling low after my operation on Tuesday.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear waterloo,

I am so pleased to hear that you had a positive experience during your recent stay on Wards 48 and 49. It is fantastic to hear that you felt so well cared for by our staff and they will appreciate the time you have taken to give them this feedback.

I will pass on your comments to the Senior Charge Nurses for these wards to highlight them to their staff. I'd like to thank you for getting in touch and wish you a speedy recovery.

Best Wishes,


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