"ITU and A&E"

About: Queen's Hospital (Romford)

We took mum to A&E and was seen almost straight away. The lovely triage nurse took her straight round to resus where she was treated immediately and then admitted to ITU. The staff in the ITU department were excellent, nothing was too much, we were kept fully informed at all times. Mum was treated with such dignity and respect. All the staff go above and beyond the call of duty.

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Story from NHS Choices

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Response from Queen's Hospital

Thank you for commenting on NHS Choices. I am thrilled that you have given our A&E services 5 stars. Our staff work hard to provide the best care possible and it is great that you felt the staff in the ITU department were excellent. Treating patients with dignity and respect is vitally important and I will take pleasure passing on your comments to the team. Yours sincerely, Flo Panel-Coates Chief Nurse

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