"A&E visit"

About: The Tunbridge Wells Hospital

My daughter was taken to accident and emergency at pembury hospital Saturday night after collapsing in maidstone when we arrived she was in resus I just wanted to say (in a time when all it seems is that the NHS is being slated ) Thank you, the nurses and doctors were excellent treating my daughter efficiently and with dignity respect and empathy every thing was explained to us the 2 surgical doctors she saw ( house officer and senior registra ) were lovely kind and caring she was admitted to the SAU where again the staff were excellent answering questions and also on the telephone when rung, we live approx 40 miles from maidstone so you can imagine my daughter was scared and out of her comfort zone again staff were reassuring and kind , I only wish our local large hospital was as good !!! please could you pass my comments on thank you

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Response from The Tunbridge Wells Hospital

Thank you for taking the time to write a review of our hospital and for your kind comments regarding our A & E staff. We are delighted that you found the staff to be so professional and reassuring at what must have been a frightening time for both you and your daughter. We will pass on you comments to the appropriate staff and wish your daughter a speedy recovery. Kind Regards the PALs team.

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