"Life savers excellent service"

About: Royal Blackburn Hospital

I was feeling unwell in march 2014 I went to attend urgent care centre at Royal Blackburn Hospital the Doctor on duty that day was very polite helpful and very caring .I wasn't ready to stay at hospital the young doctor said that he would not advice me to go home it best if I stayed for a night he arranged for my admission at assessment unit while at assessment unit my health deteriorated and I was transferred to ICU unit my family especially my brother & sister who were calling from Canada were kept up to date. The staff at ICU were very caring after few days at ICU. I was transferred to ward C9 I was kept there for week the care I received was excellent unbelievable. Hats off to all doctors nurses and all the staff who work under great pressure and provide us this great service. May god bless you all. Thank you once again for saving my life.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Blackburn Hospital

Many thanks for your feedback on your experience of our Urgent Care Centre at Royal Blackburn Hospital, ICU and C9 wards and thank-you for taking the time to do so. I will make sure your appreciation is passed onto all the teams involved in your care who will be really touched to hear your very kind words about their support in your recovery. Many thanks again for taking the time to comment and I do hope you are continuing to recover well Regards Wendy Stobbs, Patient Experience Facilitator

  • {{helpful}} of {{total()}} people think this response is helpful