Took my son to paediatric ophthalmology for a review. The doctors were fabulous, very polite and caring. However the actions of the receptionist were shocking! The whole hour we were there she used an nhs phone to talk to friends, not even discreetly! Didn't even get off the phone to speak to patients and doctors!! It's laughable!! As a health professional myself who would never be so rude even out if work, I was not impressed!!
"Shocking use of resources"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted via nhs.uk
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