"Waiting time displays"

About: Queen Alexandra Hospital

Please do away with waiting A boards if they are not going to be regularly updated. The A board in the Scanning dept had no waiting time problems but I was 40 mins over my appointment time. Better to do away with them altogether if they are not going to be accurate.

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Response from Queen Alexandra Hospital

Thank you for taking the time to write in and tell us of your experience. We are sorry to note that you are not happy with the A boards, if you would like to discuss this further then please contact our PALS team and PHT.Patexp@porthosp.nhs.uk as they would be more than happy to discuss this with you.

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