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"Detached retina while on holiday."

About: University Hospital Ayr / Ophthalmology

(as the patient),

A few days after traveling to the U. K. from the U. S. I experienced a detached retina. After two doctors examined me at the Ayr hospital, I was scheduled for surgery. I believe I was fortunate to have the surgery performed by Dr. Z Koshy.

I received first-class care from the nurses and theatre staff. I was impressed with the quality of health care in the U. K.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 30/08/2014 at 13:07
Published on Care Opinion on 31/08/2014 at 09:04


picture of Eunice Goodwin

Dear moh,

I am so pleased that you received good care and I hope you can enjoy the rest of your time in the UK. I will be very happy to pass this to the team and Dr Koshy.

Take care,

Eunice

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