"our experience in A&E was awful but the ward was..."

Whilst we were on holiday dad collapsed and was admitted to A&E. There was a long wait to see a doctor. During his admission we made everyone aware that we were visitors to the area and were not local: no-one took our contact details before we left the hospital late at night to travel over an hour on unfamiliar roads to our holiday let. Communication between staff and ourselves was poor which led to stressful misunderstandings. My dad was left unsupervised in the toilet despite staff knowing he was at risk of falls. Patients subjected to high noice levels at night who then can't sleep. Little assistance during meal times for those unable to feed themselves easily. Patients recieve little privacy and therefore confidentiality suffers.