"Excellent care "

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

Appointment for a flexible Cystoscopy as a day care patient (5th time I have had one of these in 16 years). Care and service by all staff from receiving Nurse, to consultant and nursing staff in treatment room was nothing but fantastic, 5 star service.

I was impressed that my consultant had obviously read my notes in depth and was knowledgeable regarding my condition and the treatment I had received in the past 16 years.

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Response from Arlian Mallis, Person Centred Health and Care Co-ordinator, Department of Nursing, NHS Forth Valley

many thanks for taking the time to let us know that you were hapy with the care you recieved,the staff will be delighted with your feedbcak.



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