"Fantastic Care"

About: Freeman Hospital

I was booked in for an elective Endoscopy. The care I received was brilliant, particularly from the 3 professionals who cared for me in the endoscopy theatre. They were supportive and reassuring throughout the whole procedure, everything was explained in detail. The environment was relaxed. I genuinely can't thank the staff enough, from being extremely nervous, I was put at ease and cared for by wonderful staff right through from admission to discharge. I'd recommend this department in a heart beat to anyone needing this investigation. Well done to all the staff, you should be proud.

Story from NHS Choices

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Response from Freeman Hospital

Thank you for your positive comments about the Endoscopy staff, we know this is not the most pleasant procedure and it is good to see you were made at ease and appropriately cared for. We will make sure the Endoscopy staff are given this feedback, and we know they will be most encouraged by your kind remarks.

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