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Care Opinion

Surgical Short Stay

Story from nhs.uk

"Surgical Short Stay"

About: Royal Surrey County Hospital

I attended Surgical Short Stay Unit yesterday. All the staff Carrid the nurse looking after me, the HCA and especially the ODP in theatres were outstanding in the way they made me feel more at ease, (I was petrified) and carried out their individual roles. Thank you for making the experience that I had been dreading for weeks, more bearable.

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Responses

Response from Lisa Ward, Communications, Communications and Marketing, Royal Surrey County Hospital NHS Foundation Trust 9 years ago
Lisa Ward
Communications, Communications and Marketing,
Royal Surrey County Hospital NHS Foundation Trust

Submitted on 29/08/2014 at 10:15
Published on Care Opinion at 14:59

picture of Lisa Ward

Thank you for your kind comments, we're glad you had a positive experience and that our staff were able to put you at ease.

I will pass your comment sonto the Surgical Short Stay Unit.

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Response from Royal Surrey County Hospital 9 years ago
Royal Surrey County Hospital

Submitted on 24/10/2014 at 12:25
Published on nhs.uk on 25/10/2014 at 04:00

Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes Royal Surrey County Hospital

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