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"Day care stay Leicester General"

About: Leicester General Hospital

I would like to thank the staff for taking care of me on the day care ward at The Pain Clinic. [ from clinic 4 ] The dr and her team worked well together. The ward was clean and I was kept informed of what was going to happen. The only thing that bothered me was the sedation didn't work enough on me to take away the pain. So I remember the needle pain into my spine very well. After the procedure I was taken good care of by the ward staff - I send a big thank you to the lovely housekeeper who supplied me with tea and lunch. I had to stay much longer than planned due to my immobility from the injection but the housekeeper and ward staff took good care of me throughout. I'm not planning on repeating my experience but would always choose this dr for such a delicate procedure - you need to have the best for any procedure like mine and she is second to none - Thank you

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Responses

Response from Leicester General Hospital 9 years ago
Leicester General Hospital
Submitted on 21/08/2014 at 13:10
Published on nhs.uk on 22/08/2014 at 04:00


Dear reviewer, Thank you for sharing your experience with us. We have passed your comments onto the head of service and clinical lead for Pain Management so they can share this with the rest of the team. Its great to see that everyone from your consultant to the housekeeper made an uncomfortable and most likely, scary procedure the best experience it could be! Did you know you can nominate an individual or team for a Caring at its Best award? More information can be found on our website http://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/public-nomination-form/ Best wishes Communications Team Leicester's Hospitals

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