"Very unhappy with nursing staff attitude"

This is on behalf of my mother Mrs Bridges who was brought into A &E Majors by ambulance. The nursing staff were neither polite or helpful. My mother suffers with alzheimers and I consider the way she was treated by the nurses was disguisting. She was shown to a toilet and left there to find her own back to the bed which she was not able to do and then became upset and cross as she was frightened and confused. The nurses spoke to my father and myself very rudely very short and sharp as if we were a total nuisance. My father waited over 2 hours for an Doctor to see my mother which I do not believe is acceptable. She was sent home the same day and my father was told to get a Drs appointment and get my mother refered for an endoscopy which I feel could & should have been carried out whilst she was still in the hospitals care and why wasnt she kept in over night to be monitored-my father is nearly 80 years old he should not have to be worrying that my mother could have a repeat of the mornings problems! The way we were treated we felt that we were was a drain on the NHS resources!