"Nurse ignored serious ankle injury"

Over 13 months ago I turned my ankle over quite badly. From previous experience, I new it was relatively serious, but the nurse on duty just told me to go home and put some ice on it. I pointed out that I could see it swelling up in front of him, but he said that was because he had been moving it about. I went home and it continued to swell, and the bruising extended from my toes to my calf. Stupidly, I didn't go back, I just bought some tubigrip and hobbled around for a few weeks. It never really got better, and in the last months it has been giving me a lot of pain. After seeing the GP, I have ben told that I must wait at least 3 months to have a consultant assess it. I don't know who was more stupid, the person I saw at the Minor Injuries Clinic, or me, for not making a fuss.

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Response from Clacton Hospital

I am sorry to learn about your experience in MIU. We would very much like to know more about your visit unfortunately your comment was anonymous so we are unable to contact you. If you would like us to discuss your concerns further please could you contact our patient experience team on 0843 507 3688 or ACECIC.patientexperience@nhs.net

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